Privacy Policy

Last updated: July 2026

1. Data Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

FadMo International Trade s. r. o.
Karpatské námestie 7770/10A
831 06 Bratislava - mestská časť Rača
Slovak Republic

Email: info@moderamed.com
Phone: +421 944 775 707

2. General Information on Data Processing

We process personal data of our users only to the extent necessary to provide a functional website and our content and services. Processing is carried out on the basis of the GDPR, in particular Art. 6(1) GDPR.

3. Collection and Storage of Personal Data

3.1 When Visiting the Website

When accessing our website, the following data is automatically collected (server log files):

IP address of the requesting device
Date and time of access
Name and URL of the retrieved file
Website from which access is made (referrer URL)
Browser and operating system used

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in ensuring smooth operation).

3.2 When Placing an Order

To process your order, we collect the following data:

First and last name
Company name and professional title
Delivery and billing address
Email address
Phone number
Payment data

Legal basis: Art. 6(1)(b) GDPR (performance of a contract).

3.3 Newsletter Registration

If you subscribe to our newsletter, we collect your email address. Registration uses a double opt-in process. You can unsubscribe at any time.

Legal basis: Art. 6(1)(a) GDPR (consent).

4. Disclosure of Data to Third Parties

Your personal data will only be shared with third parties in the following cases:

Payment providers: For payment processing (e.g., Stripe, PayPal). These providers process your payment data under their own responsibility in accordance with their privacy policies.
Shipping providers: For delivery of your order (e.g., DHL, UPS). Name and delivery address are shared with the respective shipping provider.
Hosting: Our website is hosted by Shopify International Limited. Shopify processes data under a data processing agreement pursuant to Art. 28 GDPR.

5. Cookies

Our website uses cookies. Cookies are small text files stored on your device.

Necessary cookies: These are required for the operation of the website (e.g., shopping cart, session). Legal basis: Art. 6(1)(f) GDPR.

Analytics cookies: If used, these are only activated with your consent. Legal basis: Art. 6(1)(a) GDPR.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access (Art. 15 GDPR): You may request information about your personal data processed by us.
Right to rectification (Art. 16 GDPR): You may request correction of inaccurate data.
Right to erasure (Art. 17 GDPR): You may request deletion of your data, provided there is no legal retention obligation.
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR): You may object to the processing of your data.
Right to withdraw consent (Art. 7(3) GDPR): You may withdraw consent at any time with effect for the future.

To exercise your rights, please contact: info@moderamed.com

7. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority in the Slovak Republic is:

Úrad na ochranu osobných údajov Slovenskej republiky
Hraničná 12
820 07 Bratislava 27
https://dataprotection.gov.sk

8. Data Retention

Personal data is deleted as soon as the purpose of storage no longer applies. Statutory commercial and tax retention periods (generally 10 years) remain unaffected.

9. SSL Encryption

This website uses SSL encryption for security purposes. An encrypted connection is indicated by "https://" in the address bar of your browser.